Return Policy
Last Revised: October 10, 2024
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return items according to the following policy:
Return Eligibility
- You may initiate a return within 30 days of receiving your order.
- Items must be unused, in their original packaging, and suitable for resale.
- Certain items, including personalized products and perishable items, cannot be returned, as noted on the product pages.
Return Process
To initiate a return, please contact us with your order details. We will review your request and provide you with the return instructions.
Refund Timeline
Once we receive your returned item, we will inspect it and notify you regarding your refund status. If approved, refunds will be processed within 7-10 business days and credited to your original payment method.
Exchanges for Defective Items
If you receive a defective or damaged product, please contact us to arrange for an exchange for the same item.
Non-Returnable Items
The following items are generally non-returnable:
- Customized or personalized products
- Perishable goods
- Digital downloads
